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  1. Creating a Contract with mHealth Resource (Internal & External)

  2. Downloading the Insight App

  3. Creating and Setting up a Participant

  4. Phone up time and battery filter

  5. Testing Insight App on the Phone

  6. Submitting a Ticket

  7. Creating and Assigning a Role

  8. Creating CMS (Content Management System) Credentials

  9. Adding a CMS (Content Management System) User to a Study

  10. When a Research Member Leaves

  11. Rules of Behavior

  12. Project Change Request Form

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Info

Different manufacturers of Android may have different settings for Notification and Vibration. It is important to review all Notification Volume and Notification Vibrate settings as part of setting up the Participant with the Insight app on Android.

Note

“Notifications“ may be a separate Volume setting on the Android device. If the Notification Volume is disabled / Mute, then the “Vibrate for Notifications“ functionality may also be enabled. When that happens, there is no indication of a Scheduled Event until turning on the phone and viewing the “Time for an Assessment“ on the device screen.

Check that Notficiation Volume is turned up on the device. If there is no Volume channel for Notifications, verify that all device volumes are set to a value higher than “Mute“ or “Vibrate Only.“

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If you already have a Setup Code, follow the next steps. If not, go to the Creating and Setting Up a Participant section of this page.

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