1. Creating a Contract with mHealth Resource (Internal & External)

2. Downloading the Insight App

3. Creating and Setting up a Participant

4. Phone up time and battery filter

5. Testing Insight App on the Phone

6. Submitting a Ticket

7. Creating and Assigning a Role

8. Creating CMS (Content Management System) Credentials

9. Adding a CMS (Content Management System) User to a Study

10. When a Research Member Leaves

11. Rules of Behavior

12. Project Change Request Form

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A study participant must keep the Insight app running in the background all time. Force closing the app from the background will stop notifying people for study assessments. Tapping on Close All button from the Recents menu will shut down the app in the background.

To verify that the Insight app is running in the background, open the Insight app then return to the Home screen. The Insight app should be visible in the Recents menu on the device. Below is an example of force closing the app by removing the app running from the background.

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Submitting a Ticket

Reporting a bug or other technical issue is completed through Service Desk by submitting a ticket.

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