Support Ticket

Our Support Ticket Process

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*If there is no customer response after two Fridays, the ticket will automatically close

If you have not been added to the Service Desk, ask the Principal Investigator to submit a ticket on your behalf. PI will need to include the email of the individual that is being added to the Service Desk.

Once an individual has been added to the Service Desk, they will receive an email from “mHealth Service Desk” to set up an account.


Submitting a Ticket


 

Report bugs you experience on our Insight app, wiki, or request general technical support here!